Q: Which industries are using distributed antenna systems (DAS)?

A: Any industry with a need for mission- and life-critical wireless. While wireless is increasing significantly in healthcare, all facilities with a footprint of 150,000 ft2 can benefit from a converged wireless DAS.

Q: Does InnerWireless utilize Value Added Resellers (VARS) to distribute/support its broadband DAS?

A: With a focus on mission- and life-critical wireless applications, InnerWireless distinguishes itself by utilizing our resources to distribute, RF design, and support deployments. This also includes a suite of professional services that are offered to facilitate everything from wireless service provider connectivity to Wi-Fi capacity optimization. If a customer requests, InnerWireless will partner with the customer’s preferred WLAN VAR to enable Wi-Fi connectivity.

Q: We have deployed Wi-Fi, but how does Horizon help support VoWLAN, mobile HIS access, and RTLS applications?

A: Both wireless coverage and capacity are key to new Wi-Fi applications, without coverage the multi-million dollar HIS or RTLS system may go unused and existing discrete Wi-Fi deployments may not have enough bandwidth for VoWLAN. With Horizon and Layered WLAN capacity is 2-3x a discrete Wi-Fi deployment with guaranteed coverage.

Q: As a result of the ARRA funding, we’re implementing EMR. How can InnerWireless help to insure our success?

A: InnerWireless recently launched Wireless as a Service (WaaS) to provide hospitals with guaranteed ubiquitous wireless coverage and capacity to support robust applications (such as EHRs) all at a fixed monthly rate. This solution lives in your OPEX budget so you can free up CAPEX dollars for further equipment and technology purchases.

Q: What are the advantages of whole house WMTS?

A: With FDA-approved WMTS on Horizon departmental or single floor telemetry is a thing of the past. Critical care patients no longer have to be restricted to specific rooms thereby improving both room utilization and the patient experience.

Q: I only want to add one wireless carrier to my building, how can I do this?

A: InnerWireless offers a cost-effective solution for delivering in-building cellular/PCS coverage to an enterprise. Read more about our Horizon Fusion solution to learn how you can achieve better coverage for a single carrier inside your facility.

Q: Do I really need a converged wireless solution for my office?

A: Wireless requirements are becoming pervasive. From fire-life-safety and two-way radio to 3G and Wi-Fi. A single, broadband converged wireless distributed antenna system allows you to deploy all wireless systems at a cost that considerable less than the combination of individual discrete systems.

Q: Is cellular coverage a required amenity for hospitality?

A: A recent survey concluded that 54 percent of travelers who cannot get strong cell phone reception at a hotel might never return.

Q: We already have Wi-Fi; do I really need a converged wireless solution for my resort?

A: Wireless requirements are becoming pervasive. From fire-life-safety and two-way radio to 3G and Wi-Fi. A single, broadband converged wireless distributed antenna system allows you to deploy all wireless systems at a cost that considerable less than the combination of individual discrete systems.

Q: We’re building a new facility, how do I develop a wireless strategy?

A: Developing a wireless strategy during construction allows you to implement a turnkey solution and robust services to support all of the wide-area, such as 3G, and local-area, such as Wi-Fi, wireless services in your facility. InnerWireless can help you work with your wireless budget to select the proper infrastructure and professional services to deliver pervasive wireless throughout your building – guaranteed.

Q: Does building material really affect wireless?

A: Yes, reflective materials, such as e-rated glass and metals, floor layout, such as density of cubicles and rooms, floor and ceiling materials, such as tile, and specialized areas, such as lead-lined rooms, can all affect the quality of wireless coverage. InnerWireless prides itself in our RF engineering and our ability to provide guaranteed wireless coverage.

Q: Is Horizon a distributed antenna system (DAS)?

A: Most DAS products distribute cellular signals inside of a building. While Horizon does this for all major carriers, it goes beyond this definition to enable all wireless services from 450 MHz to 6 GHz, including Wi-Fi.

Q: Is InnerWireless approved by all wireless carriers?

A: Yes, InnerWireless has deployed with all major wireless carriers, including AT& T, Sprint, T-Mobile, and Verizon Wireless in every industry, including healthcare, enterprise/government, hospitality, and new construction.

Q: Is Wi-Fi on DAS supported.

A: Horizon supports today’s latest technology, including 802.11 a, b/g, n including MIMO. In addition, InnerWireless performs compatibility with all major Wi-Fi network and device manufacturers to ensure compatibility so you don’t have to.

Q: I don’t see my medical or Wi-Fi vendor.

A: InnerWireless works with a multitude of vendors. InnerWireless can deliver end-to-end solutions with our strategic partners; however, we also strive on interoperability to ensure compatibility. See Interoperability Partnerships for more than 30 partners.

Q: Does this include Cisco’s newest Aironet 1250 Series, n-enabled Access Points?

A: Yes. Horizon is compliant with 802.11n and supports MIMO, narrowband at 2.4 GHz and narrowband/wideband at 5GHz per Cisco and the Wi-Fi Alliance recommendations.

Q: Does InnerWireless support VoWLAN?

A: Yes. Horizon supports the coverage, signal strengths and capacity required for VoWLAN. In fact with layered WLAN, voice traffic can be assigned to a single channel for optimum performance.

Q: Does InnerWireless support RTLS?

A: Through our partnership with AeroScout, InnerWireless not only supports RTLS, but can deploy and support location services on Horizon that meets Cisco specifications for location accuracy.

Q: I have a device that I want to verify interoperability on. How do I get started?

A: Simple, just fill out this form or email partners@innerwirleess.com.

Q: Does integration with InnerWireless require FCC or FDA certifications?

A: In limited cases, such as WMTS, the answer is yes. But, no FCC or FDA certifications are required for most equipment and applications, including access points and Wi-Fi devices. This makes it easy for InnerWireless to support multiple vendors and multiple vendor models.

Q: Do we deploy Smartphones or VoWLAN? How about moving to 802.11n or sticking with 802.11 b/g, a?

A: Horizon allows you to move from the question of “Can we make wireless work?” to “What is best for our business?” With Horizon you no longer have to choose one wireless path, but can deploy multiple wireless technologies on one infrastructure and provide the best wireless application for each and every user.

Q: We have a budget freeze, but need to implement key initiatives, such as EHR and POS. Can WaaS help?

A: This is reality in today’s economic environment; however, WaaS enables you to create a wireless strategy for a low monthly cost, not a large capital outlay. Utilizing Horizon and supplementing your IT group with RF expertise allows you to implement a wireless strategy and deliver the wireless devices and applications that you require.

Q: What impact would WaaS have on my IT department?

A: Wireless is definitely becoming more complex and many organizations do not have all of the internal RF expertise to guarantee wireless performance over time. InnerWireless can help by working with the IT organization to ensure the RF layer and free up IT resources to tackle the ever increasing demand for applications, devices, and user satisfaction.

Q: Is Horizon a distributed antenna system (DAS).

A: Most DAS products distribute cellular signals inside of a building. While Horizon does this for all major carriers, it goes beyond this capability to enable all wireless services from 450 MHz to 6 GHz, including Wi-Fi.

Q: How easy is it to upgrade Horizon to additional carriers to new technologies, such as LTE?

A: Since Horizon is a broadband system, adding new wireless carriers or even new technologies, such as LTE, are as simple as plugging in the carrier source. No carrier modules, floor-level additions, or antenna changes.

Q: Does a DAS system engineered for cellular have to be redesigned for Wi-Fi?

A: Wi-Fi frequencies, especially 5 GHz, are the most taxing from a coverage perspective. InnerWireless most often engineers to these frequencies, that way no matter what wireless service is added, the antenna coverage does not have to change.

Q: I have 802.11 a, b/g but eventually upgrade to 802.11n.

A: With Horizon Layered WLAN, traffic can be managed by application or by protocol. When managed by protocol 802.11n can be added as a layer while maintaining 802.11 a, b/g. This way new clients can take fully take advantage of 802.11n speeds without worrying about existing client performance.

Q: Is a DAS more expensive that a discrete system?

A: With Horizon’s reliability and eco-friendly architecture, we have had customers report a 50% savings compared to deploying multiple discrete systems.

Q: Can Horizon Fusion work in conjunction with my WLAN?

A: Yes, while Horizon Fusion does not converge 3G services and WLAN on the same infrastructure in the same way Horizon does, they do not interfere with each other.

Q: Are all wireless frequencies designed the same way?

A: No, in fact lower frequencies, such as 450 MHz have much different propagation properties than higher frequencies, such as 5 GHz. InnerWireless designs to the hardest signal (e.g. 5 GHz) to ensure coverage or every wireless frequency - today and in the future; however, we still provide predications and testing for every frequency provided by Horizon.

Q: Why do some carrier signals penetrate my facility, but not others?

A: City density, building construction, and the wireless technologies themselves contribute to in-building penetration of outside signals. Horizon actually broadcasts wireless carrier signals inside of the building so you no longer have to rely on spotty coverage from the outside. And InnerWireless coordinates with the carrier to ensure that your in-building coverage and outside coverage coexist.

Q: I am about to deploy VoWLAN, do I have enough capacity?

A: This is a common concern, not only for VoWLAN, but for imaging and other intensive applications. Different types of applications running of WLAN can be problematic. This is one reason we layer traffic on Horizon. By assigning different types of applications to different layers, each application can run unimpeded and provide the user performance that your clients expect.